Wheelchair etiquette 101: the do’s and don’t for inclusivity

Navigating the world with a wheelchair comes with its own set of challenges, but one of the biggest hurdles is often the way others interact with wheelchair users. Many people have good intentions but may not be aware of proper wheelchair etiquette. Whether you’re a friend, family member, coworker, or stranger, understanding how to be respectful and inclusive can make a world of difference. Here are some essential dos and don’ts when it comes to wheelchair etiquette.

1. Ask Before Offering Help

You may see someone in a wheelchair struggling with a door or an incline and instinctively want to help. While this is well-intentioned, always ask first! Some wheelchair users prefer to be independent or have their own way of handling things. A simple, “Would you like a hand?” is a respectful way to offer assistance without overstepping. 

2. Don’t Lean on or Touch the Wheelchair Without Permission

A wheelchair is an extension of a person’s personal space, much like a part of their body. Leaning on it, pushing it without asking, or touching it unnecessarily can feel intrusive and disrespectful. Always treat it with the same respect you would give to an individual’s personal boundaries. 

3. Be Mindful of Accessibility & Space

If you’re walking with a wheelchair user, be aware of accessibility barriers such as stairs, uneven surfaces, and narrow spaces. In social settings, ensure there is room for their wheelchair and that they’re not blocked in. If you find yourself in a crowded space, avoid standing in accessible pathways or parking spots meant for wheelchair users. 

4. Get on Their Level for Longer Conversations 

If you’re having a longer conversation with a wheelchair user, consider sitting down so you’re at eye level. This makes communication more comfortable and avoids the feeling of being “talked down to”. However, don’t feel the need to do this for short interactions - just be natural and engaged! 

5. Avoid Making Assumptions 

Not all wheelchair users are completely unable to walk. Some use wheelchairs part-time due to fatigue, pain, or other medical conditions. It is insensitive to assume someone in a wheelchair needs or wants assistance; always ask rather than assume. 

6. Use Respectful Language 

Phrases such as “wheelchair-bound” or “confined to a wheelchair” carry negative connotations and can be hurtful because they suggest limitation rather than mobility. Instead, use “wheelchair user”, which acknowledges that a wheelchair is a tool for independence. If you’re unsure about what language to use, it’s okay to ask what terms someone prefers. 

By following these simple rules of thumb, you can help create a more respectful and inclusive environment for wheelchair users. Small changes in behaviour and awareness can lead to a more accessible world where everyone is treated with dignity and respect.

Miranda Manolakos

Certified Athletic Therapist

Please direct any questions about the article or athletic therapy visits to miranda@mvmtintegrativemed.com